Working With Key Accounts
This learning module will provide you with a comprehensive understanding of who the Key Accounts team are and their operational processes. It will highlight the importance of taking a graded approach to your recommendations and understanding the expectations of your clients.
Curriculum
- 6 Sections
- 6 Lessons
- 3 Quizzes
- 0m Duration
Introduction
1 Lesson0 Quizzes
- Introduction
What is a Key Account?
1 Lesson0 Quizzes
- What is a Key Account?
Key Account Processes
1 Lesson1 Quiz
- Key Account Processes
- Key Accounts Processes
Managing Client Expectations
1 Lesson1 Quiz
- Managing Client Expectations
- The Importance of the Graded Approach
Invoicing
1 Lesson0 Quizzes
- Invoicing
Conclusion
1 Lesson1 Quiz
- Conclusion & Next Steps
- Completion
4.5 out of 5
2024-02-07T11:58:10+00:00
Working with Key Accounts
this was good and informative. The quiz for the 1st part of the training (about the contract) no matter what answers I put, kept saying fail. I used the info on the slides and it still said fail. Maybe it is me clicking the wrong info
2024-02-05T09:00:33+00:00
Key Accounts
Very interesting - having worked for a LA doing Housing Adaptations for CWD this Process is much clearer and straight forward and combined with Enterprise it is more efficient & much easier to keep a check on the various steps, and for the clients to be updated.
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